This statement sets forth Heffner Performance Privacy Statement for Heffnerperformance.com and describes the practices that Heffner Performance will follow with respect to the privacy of users of this site.

We may update this Privacy Statement at any time.

Personal identifiable information
“Personally identifiable information” is information about you, such as IP address, name, address, e-mail address, phone number, etc. We do not collect personal information including your e-mail address unless we first request it.

It is your choice to provide any information.

If you have voluntarily provided information, you consented to the collection and use of your personally identifiable information as described in this Privacy Statement. In some circumstances, Heffner Performance may share information you voluntarily provide us with business clients for the purpose of doing business.

We do not sell or rent personal information collected through this site to anyone. Heffner Performance may also disclose information in special cases when we have a good faith belief that such action is necessary to conform to legal requirements or comply with legal process, protect and defend our rights or property, enforce the Web site Terms and Conditions of Use, or act to protect the interests of our users or others.

Collection, use, and distribution of your information
If you have voluntarily provided information, you consented to the collection and use of your personally identifiable information as described in this Privacy Statement.
If you have voluntarily provided personally identifiable information, we may send you mail or e-mail regarding products and services.

Protection of information
We try to protect your personally identifiable information. This includes, among other things, using industry standard techniques. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security.
Internally, we will restrict access to your personally identifiable information to employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to our privacy policies.

Updating information
You may view and edit your personally identifiable information at any time by contacting us.

Other web sites
Our site may contain links to other sites, including those of our business partners. While we seek to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites.If you have questions or concerns regarding this statement please contact us.

Hold Harmless
Induction Systems, parts and accessories for sale by Heffner Performance may not be legal for use on public highways. Federal and some state laws prohibit the modification, rendering inoperable and/or removal of any device / altering design affecting vehicle emission or safety in a vehicle used on public highways. Installation of induction systems, parts and accessories from Heffner Performance may void owners vehicle warranty coverage, if any is available. Heffner Performance expressly holds harmless any liability for any expense, loss or damage, whether direct, incidental, or consequential.

Affiliation
Heffner Performance is in no way affiliated with any automotive manufacture.

The logos and likeness are registered trademarks of their respected companies.

Heffner Performance does not promote or condone racing any motor vehicle on public roads.

Trademark Notice
All names, images, logos identifying Heffner Performance are proprietary marks of Heffner Performance. The unauthorized use of any trademark displayed on this site is strictly prohibited

Returns and Refunds
Please contact us before returning any item.

You may return your purchases to Heffner Performance for exchange /refund, excluding shipping expenses within 14 days of invoice date.

Items returned for refunds may be subject to a 10% restocking fee.

Heffner Performance will not accept any items that have been installed, modified or damaged in any way.

Software, special /custom orders, computer reprogramming devices / scanners are non returnable unless authorized by Heffner Performance.

Returned items should properly packed, shipping paid, and insured.

Please allow up to 30 days for refunds to be processed.

Transaction currency is U.S. dollars.

We accept Visa, MasterCard, American Express, wire transfer, personal checks. Orders paid by check may be subject to delay until funds are cleared.   Credit cards will not be processed without prior authorization and address verification.

All consumer information will be kept strictly confidential.

Credit card numbers and customer information are not retained on this site.

Some services / special orders may require a 50% down payment before work is performed. An additional 25% payment at the final stages of completion may also be required.

Payment in full is required prior to vehicle or project leaving our facility.

For customer service or technical assistance, please call 941-359-0900 or via email at sales@heffnersperformance.com

Transportation of Your Vehicle
Vehicles can arrive or depart from Heffner Performance via customer drop off or we can help arrange shipping of your vehicle with several specialized carriers.

These transporters offer pickup at your home or business with enclosed trailers designed to safely transport your vehicle directly to or from Heffner Performance with a minimum delay.   Transporters are fully insured and are carefully selected by Heffner Performance based on their quality of service, support and past experience with us and our customers.

For Overseas Vehicles
Heffner Performance can assist in arranging ocean shipping or air transportation for your vehicle.

Ocean going shipping;  $3,000.00 or more plus the cost of  insurance.

Air Transport ; $10,000.00 or more plus the cost of insurance.

Personal Transportation to and from Heffner Performance
We will gladly assist with transportation to and from Sarasota International Airport  (SRQ) that is conveniently located less than 10 minutes from our facility.